Frequently
Asked
Questions


What is the Estate Card?

The Estate Card is a prepaid Mastercard® issued by MetaBank® that allows people to reduce their property tax through their everyday spending.


How do I sign up?

Please contact your local taxing authority to find out if the Estate Card is available to you or visit myestatecard.com and select “card signup” to verify your eligibility for the program.


Is there a cost to obtain the card?

The Estate Card is free2 however for security purposes, you must load $10 on the card at the time of enrollment.


Can I obtain multiple cards?

You may sign up for more than one account but only one card can be issued per account.


Where can I use my Estate Card?

You can use the Estate Card everywhere debit Mastercard is accepted.


How does it work?

After signing up for the card and loading funds, when one makes a purchase they earn a percentage of the transaction back towards their property tax as a reward.1

Example:

A family goes out to dine at a local restaurant which is offering a 10% reward. Their bill comes to $200 and the party pays with the Estate Card. A $20 tax reward is earned and credited to their property tax account.1


How do I know which local merchants participate in the program?

You can find a full listing of local participating merchants by clicking the “Rewards” link and browsing the Local section.


How do I know which online merchants participate in the program?

After you install our Card Rewards browser extension, your browser will let you know if you are shopping with a participating merchant. You can also find a full listing of the online participating merchants by clicking the “Rewards” link above and browsing the Online section.


Can I use my Estate Card along with coupons or other promotions?

For local merchants, coupons or other promotional items use will be at the discretion of the merchant. For online merchants, coupon or promotional codes will likely work but will invalidate the transaction for a tax reward. Check our deal section to take advantage of additional coupons or promotions that when used will not invalidate the transaction for a tax reward.1


How long will it take for me to see my earned reward?

Your transactions will be available to view in your online reward account within 1-3 days on local purchases and 7-14 days on online purchases.


Can I return an item and get a full refund on my purchase?

You may make a return according to the merchant’s policy; however, the rewards earned on the original transaction will be subtracted from your rewards balance.


When will I see my tax credit applied to my property tax account?

Every municipality has a different payment schedule but it will always be paid directly to your local tax collector prior to your tax payment due date. More information regarding your specific municipality will be included in the welcome packet accompanying your Estate Card.



How do I use the Browser Extension?

After downloading it here, you can see instructions on how to use it here.



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